Covenant Community Care Inc

Covenant's behavioral health counselors provide care to patients, including substance use services. In addition to outpatient counseling, our primary medical and behavioral health care services are provided through an integrated delivery model. The integration of behavioral health screenings improves service delivery and outcomes in several ways. We identify behavioral health needs earlier in their progression, allowing for early intervention by our Behavioral Health Counselor. We also believe that by making behavioral health screening a routine practice, it helps to remove the stigma often associated with receiving behavioral health services.

Covenant has integrated enabling services into our organization to address health care access and utilization barriers. We provide transportation to and from our clinical locations via Lyft (scheduled by our front desk staff). Covenant has a contract with an interpreting service for the provision of foreign language translation and interpretation for our non-English speaking patients. We also have bilingual staff members at our Michigan Avenue facility located in Southwest Detroit, the area with Detroit's largest Hispanic and Latino populations where one in five households have limited English proficiency. Clinic materials (registration forms, sliding fee discount schedules, informational flyers, and signage) are produced in both English and Spanish. We continue to use infographics, when possible, to communicate more effectively with people who have lower levels of literacy.