Privacy Policy

Summary

Grantivo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, applications, and services. We do not and will not sell your data.

What Data We Collect

• Account information: Name, email address, password, and authentication details.
• Payment information: If you purchase credits, we collect payment details (processed securely by third-party providers). Grantivo does not use recurring payments or subscriptions; credits are purchased only when you need them.
• Usage data: Information about how you use Grantivo, including activity logs and device/browser information.
• Support and communications: Any information you provide when contacting support or communicating with us.
• User content: Documents, text, and data you upload or create within Grantivo.
• Cookies and analytics: We use cookies and similar technologies to improve your experience and analyze usage.

How We Use Data

• To provide, operate, and improve Grantivo's products and services.
• To personalize your experience and offer relevant features.
• To process payments and manage your purchased credits.
• To communicate with you, including support and updates.
• To troubleshoot, secure, and protect our platform.
• To comply with legal obligations and enforce our terms.

How We Protect Data

We use industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal data. We retain your data only as long as necessary to provide our services and comply with legal requirements.

Data Sharing & Disclosure

• We do not sell your personal data.
• We may share data with trusted service providers who help us operate Grantivo (e.g., payment processors, hosting providers), subject to strict confidentiality agreements.
• We may disclose data if required by law, regulation, or to protect Grantivo and its users.
• If Grantivo is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction (with notice provided).

Your Rights & Choices

• You can access, update, or delete your account information at any time from your account settings.
• You can opt out of marketing emails by using the unsubscribe link or adjusting your preferences.
• You may request access to, correction of, or deletion of your personal data by contacting us at hello@grantivo.com.
• Depending on your location, you may have additional rights under privacy laws (such as GDPR or CCPA).

International Users

Grantivo is based in the United States. If you access our services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries. We comply with applicable data protection laws regarding international transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our website. The latest version will always be available on this page.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at hello@grantivo.com.