REDLANDS COMMUNITY HOSPITAL

Schedule o for description of services the hospital provides founded in 1904, redlands community hospital is a non-profit, 211-bed healthcare facility located in the east san bernardino valley of southern california. The hospital offers acute healthcare, diagnostic and home healthcare services. As a community hospital, we take pride in our personal care and comprehensive, high quality services. Our community service nurses, emergency department, family clinics, perinatal services program, and several other departments throughout the hospital are involved in offering a variety of community services and charity care. People from throughout our large service area depend on us for 24 hour emergency care, professional healthcare and a variety of community service outreach programs. Additionally, rch in partnership with two local medical groups, contracts with various health plans to provide full-service health care to approximately 50,000 community members on a capitated basis.

Redlands community hospital provideds benefit to the community in a variety of ways. The community case management program addresses the needs for at-risk, underinsured and complex healthcare issues as well as education on disease management and community resources. The purpose of the community case management is to provide high-quality service to people who do not know how to navigate the healthcare system due to financial, cultural, lifestyle, or psychological barriers. An equally important focus is empowering the patient and family with disease specific education emphasizing promotion of health, wellness and the tools necessary to promote individualized health care decision making. This program assists patients with facilitating referrals, securing appointments and providing solid contatcs in additions to assiting the patient/family to navigate through our health care system. These effort resulted in fewer inpatient days and/or emergency room visits for those patients with historically high episodes of admissions/er visits. In fiscal year 2024, 705 homeless patients were assisted by providing clothing, meals and transportation. Pastoral care is provided to patients and staff nedding comfort and support during particularly difficult times. In addition, the hospital provides support in the form of education, infection control, sponsorships of specific community benefit programs and in-kind staff hours for numerous benefit activities during the year.