UNITED WAY OF GREATER CHATTANOOGA

Family stability: initiatives and program services in 16 county region with the goal of helping families/individuals reach stability and become more self-sufficient. 211 information and referral program operated by uwgc connects people to community agencies and organizations that provide services to address critical needs and helps deter reliance on the social service system. 211 is the entry point for community members in need, operating crisis services and funds, ochs community fund processing and monitors all calls through a community database. In fy25, 2-1-1 specialists answered over 57,000 requests. Bridge fund, ochs community fund, warm neighbors, project water power share and water quality fee assistance provided direct assistance to individuals. Programs also address the root causes of family instability through a coaching model to help families/individuals in lower income neighborhoods become more economically and socially independent. Uwgc 211 now also operates 211 services for another united way's 42 county service area. Net management fee revenues from that agreement help fund our 211 services for our uwgc region.