Accord

Accord's contracted case management program provides support services for individuals who qualify for a variety of waiver programs: developmental disabilities (dd), community alternatives for disabled individuals (cadi), consumer-directed community supports (cdcs), brian injury (bi), elderly waiver (ew), rule 185, and vulnerable adult/development disability (va/dd) services. Accord contracts directly with anoka, dakota, hennepin, and washington counties to provide these services. Case managers work with individuals and teams to complete assessments, implement person-centered support plans, arrange for and monitor waiver-eligible services, and consult and advocate with and on behalf of individuals.

Accord's day supports program offers meaningful opportunities for individuals to build skills, foster independence, and connect with others through activities both in accord's facilities and out in the community. With a focus on personal growth and social inclusion, the program provides structured experiences and individualized support tailored to each person's goals.

Accord's employment program offers customized support for people with disabilities that includes exploration, development, and on-the-job support. Accord's services encompass what each individual needs to be successful, from the job search to other details such as transportation, time off needs, training, workplace communication, and finding natural supports to help them be successful on the job. Accord's employment first model focuses on helping individuals explore, find, and keep competitive, community employment. In addition, accord recognizes that individuals need additional support to help them navigate relationships and integrate into their community. Accord's day support program helps people build these skills and experience meaningful community activities.

Community support services at accord has included a range of programs aimed at helping people engage in their community, to build skills and access resources to help people experience independence and belonging. For this program, in q4.2024 we decided to sunset three under-performing services (24-hour emergency assistance, social security advocacy and individualized home supports with training) and only keep housing stabilization services (hss). The three under-performing services were difficult to hire for and were operating at a loss, so we were switching our focus to hss.

Accord began providing care coordination services in 2023. The care coordination model focuses on the person first, helping them navigate health and social systems of care to promote healthy behaviors; inviting community inclusion and participation; and empowering individuals to access resources to promote independence and choice. Accord's focus is on the individual's overall health and wellbeing.

Accord started providing services as an fms provider in may 2024. Accord makes it easy to use self-directed service options through consumer directed community supports (cdcs), consumer support grant (csg) or community first services and supports (cfss). Accord helps person supported and managing parties with paperwork like timesheets, vendor payments, expense reimbursements, workers' compensation enrollment, federal and state tax filings), so individuals can focus on maintaining their independence.