American Hotel & Lodging Association Directory Corporation

Member engagement:1. Member satisfaction rose to 85% in 2024 relative to 79% in 2023 2. Independent hotel rooms were up 22% in membership3. 16 function or segment-specific committees held 57 meetings and 3 member summits, tackling industry challenges and opportunities and creating resources and deliverables to navigate them.

Public affairs and communications: the public affairs & communications department's mission is to be the unifying voice of the hotel industry by translating member stories, industry data, and advocacy priorities into clear, impactful communications. The department spearheads all efforts entailing engagement with the media, social media, advertising, and content development.