Better Business Bureau Of Western Michigan Inc
GRAND RAPIDS, MI
Total revenue
$2.6M
Total expenses
$3.6M
Net assets
$728K
Grants received
—
EIN
381902531
Tax year
2024
Mission
The better business bureau of western michigan, inc promotes dispute resolution, trust in advertising and ethical business practices.
Programs
2 programs
Neutral dispute resolution services - the bureau staff process complaint information received on area businesses. The staff then works with the affected business to facilitate resolution of the complaint.
The bureau contracts with an unrelated third party(company) to provide certain membership services. The company is anaccredited online marketing company focused on creating successfulmarketing strategies for small to medium sized businesses. Havingpartnered with better business bureaus and chambers of commercenationwide, the company has the experience and expertise to help alltypes of businesses become more visible online. Bbb serving westernmichigan accredited businesses are offered opportunities to participatein the partnered program, deemed a taxable activity of the bureau. The partnered program allows bbb accredited businesses to purchase advertising in various online directories owned and operated by a company the bbb has contracted with. The bbb receives a commission based on all advertising revenue derived from the contracted company.
Financials
FY 2024
Revenue
Expenses
People
18 listed
LISA FROHNAPFEL
PRESIDENT/CEO
$195K
25 hrs/wk
TINA KYGER
SECRETARY
—
0.25 hrs/wk
DEREK STEELE
TREASURER
—
0.25 hrs/wk
JESSICA ANN TYSON
DIRECTOR
—
0.25 hrs/wk
ROB VAN SUILICHEM
IMMEDIATE PAST CHAIR
—
0.25 hrs/wk
ADAM AUKERMAN
DIRECTOR
—
0.25 hrs/wk
LYNN CHEN-ZHANG
DIRECTOR
—
0.25 hrs/wk
TIM DYE
DIRECTOR
—
0.25 hrs/wk
MICHAEL STAPLETON
CHAIR
—
0.25 hrs/wk
ANDY KLINGER
DIRECTOR
—
0.25 hrs/wk
ANDREA OWENS
DIRECTOR
—
0.25 hrs/wk
ERIC PAYNE
DIRECTOR
—
0.25 hrs/wk
SARAH RAYMOND
DIRECTOR
—
0.25 hrs/wk
JASON REYES
DIRECTOR
—
0.25 hrs/wk
JANET ZAHN
DIRECTOR
—
0.25 hrs/wk
MARCUS JACKSON
DIRECTOR
—
0.25 hrs/wk
DAN MORRISON
VICE CHAIR
—
0.25 hrs/wk
JACK DALEY
VP OF STRATEGIC GROWTH AND REVENUE
$104K
40 hrs/wk