NonprofitsBetter Business Bureau Of Western Michigan Inc

Better Business Bureau Of Western Michigan Inc

GRAND RAPIDS, MI

Total revenue

$2.6M

Total expenses

$3.6M

Net assets

$728K

Grants received

EIN

381902531

Tax year

2024

Mission

The better business bureau of western michigan, inc promotes dispute resolution, trust in advertising and ethical business practices.

Programs

2 programs

Neutral dispute resolution services - the bureau staff process complaint information received on area businesses. The staff then works with the affected business to facilitate resolution of the complaint.

The bureau contracts with an unrelated third party(company) to provide certain membership services. The company is anaccredited online marketing company focused on creating successfulmarketing strategies for small to medium sized businesses. Havingpartnered with better business bureaus and chambers of commercenationwide, the company has the experience and expertise to help alltypes of businesses become more visible online. Bbb serving westernmichigan accredited businesses are offered opportunities to participatein the partnered program, deemed a taxable activity of the bureau. The partnered program allows bbb accredited businesses to purchase advertising in various online directories owned and operated by a company the bbb has contracted with. The bbb receives a commission based on all advertising revenue derived from the contracted company.

Financials

FY 2024

Revenue

Contributions & grants$2.5M
Program service revenue$20K
Investment income$5K
Other revenue$98K
Total revenue$2.6M

Expenses

Grants paid$940K
Salaries & benefits$2.0M
Fundraising
Other expenses$653K
Total expenses$3.6M
Total assets$876K
Net assets$728K

People

18 listed

NameRoleCompensation

LISA FROHNAPFEL

PRESIDENT/CEO

Board

$195K

25 hrs/wk

TINA KYGER

SECRETARY

Board

0.25 hrs/wk

DEREK STEELE

TREASURER

Board

0.25 hrs/wk

JESSICA ANN TYSON

DIRECTOR

Board

0.25 hrs/wk

ROB VAN SUILICHEM

IMMEDIATE PAST CHAIR

Board

0.25 hrs/wk

ADAM AUKERMAN

DIRECTOR

Board

0.25 hrs/wk

LYNN CHEN-ZHANG

DIRECTOR

Board

0.25 hrs/wk

TIM DYE

DIRECTOR

Board

0.25 hrs/wk

MICHAEL STAPLETON

CHAIR

Board

0.25 hrs/wk

ANDY KLINGER

DIRECTOR

Board

0.25 hrs/wk

ANDREA OWENS

DIRECTOR

Board

0.25 hrs/wk

ERIC PAYNE

DIRECTOR

Board

0.25 hrs/wk

SARAH RAYMOND

DIRECTOR

Board

0.25 hrs/wk

JASON REYES

DIRECTOR

Board

0.25 hrs/wk

JANET ZAHN

DIRECTOR

Board

0.25 hrs/wk

MARCUS JACKSON

DIRECTOR

Board

0.25 hrs/wk

DAN MORRISON

VICE CHAIR

Board

0.25 hrs/wk

JACK DALEY

VP OF STRATEGIC GROWTH AND REVENUE

Staff

$104K

40 hrs/wk

Details

EIN381902531
Subsection06
Ruling date1942-07
Formed1942
Employees39
Volunteers16
BETTER BUSINESS BUREAU OF WESTERN MICHIGAN INC — Mission, Financials & Grants Received | Grantivo