Broad Street Ministry

Clinical support services: these critical and more therapeutic services include the concierges (case management), de-escalation, and reentry programs, all assisting guests in developing tools to more effectively advocate for themselves, manage behavioral or psychological challenges, re-acclimate to community life in a non-institutional environment, and pursue goals around housing, employment, education, and more robust civic participation. Our concierge program adapts traditional case management to bsm's trauma-aware, person-centered model based on the concept of "radical hospitality." the clinical support team also coordinates a suite of onsite partner providers, including a federally qualified health clinic, weekly and monthly legal clinics, health and wellness consultations, assessments for supportive housing, a monthly support group for formerly incarcerated individuals, a civic engagement and voter education group, and our therapeutic arts table. In 2024, 2,377 guests received concierge case management services, including assistance accessing benefits.