Central Coast Energy Services Inc

The agency provides servtraq software as a service to other agencies that are also liheap service providers. Servtraq is an application software specifically designed for california local energy service providers to facilitate data management and reporting for the liheap, doe, and other low-income programs. The primary function of servtraq is to provide data management and automation in customer tracking, payment assistance processing, weatherization job management, and reporting. Additional services include crew scheduling, materials tracking, and contract compliance.

The agency provides consulting and compliance services through the 831 conserve contractor service program (831 conserve). 831 conserve's main service is providing home energy rating system (hers) testing and calculations performed on location, as well as related consulting. Once testing is completed, the agency provides certification of the results as evidence of compliance. Additionally, the agency services nonresidential projects with duct leakage, as well as individual heating and cooling systems testing. The agency also provides whole house rating and home performance testing and certifications to various customers.

The agency administers the portable battery pilot program for pacific gas and electric (pg&e) company to provide relief to low-income households during public safety power shutoffs. A public safety power shutoff, also called a psps, occurs in response to severe weather conditions. Pg&e turns off power to help prevent wildfires. The agency provides solar batteries to low-income households to power life sustaining devices during a psps event. The agency contracted with pg&e to support marketing, education, and outreach efforts for multiple programs targeting "hard to reach" populations, as well as local and tribal governments and community based organization across the service area. Specifically, the agency performs marketing and outreach for the california alternate rates and energy (care), family electric rate assistance (fera), and other energy service assistance programs.