Community Transportation Association Of America

Member services: We hosted our annual Expo meeting this year in West Palm Beach with more than 1k attendees. This year our membership saw an increase of 18 members, continuing the rebound of membership since the COVID pandemic. Our membership base was 1255 members increasing to 1273 members this fiscal year. To keep members current with the changing federal and transit developments we continue to develop resources, analyses and hold both in person and virtual opportunities for member engagement. We held our Small Urban Conference in Gulfport, Mississippi and completed another successful Emerging Leaders class. We continue to support potential and current members through leadership development and providing resources at all levels. Our training efforts provided a combination of in person and remote classes totally 129 classes and training over 57k drivers, dispatchers, managers, supervisors and other support staff throughout the industry. We are in the process of updating our most popular class, our PASS class, to version eight. We offer nine certification tracks and are closing in on full accreditation for PASS.

Planning Then Implementation: Begun in 2013 though funding from the US Department of Health and Human Services Administration for Community Living (ACL), the project promotes the development and dissemination of best practices in transportation planning inclusive of people with disabilities and older adults. Major components of the project include a newsletter, project website, the National Accessible Transportation Accelerator Network, and five Communities of Practice. The project is guided by a twenty member Steering Committee with diverse representation from older adults and persons with disabilities. An agreement with Oklahoma City's Arnall Family Foundation began in 2019 to first develop and then to oversee a multifaceted mobility management program designed to increase the success of the foster care system throughout Oklahoma County. The Climb Ride Program has had more than 500 participants and provided thousands of trips to visitation (both supervised and unsupervised) classes, court and more. The program has proven that providing cost-effective, efficient mobility dramatically reduces the time a child stays in foster care and saves program resources.

Planning and Implementation Support: CTAA has partnered with the Toyota Foundation along with Toyota Motors North America to undertake mobility planning projects in communities where Toyota has a presence. Recent project focus on identifying transportation needs among students and families of elementary, middle, high school and community college students, to acquaint them with manufacturing as a possible career. On occasion, provision of vehicles is an offered solution. Projects lead to implementation with financial support from Toyota.