Contra Costa Crisis Center

Information and Referral: 211 is the national, toll-free, three-digit phone number to call for help and information, and were the authorized 211 provider in Contra Costa County. Trained resource specialists answer calls from people in the community who need health and social services. We also partner with our Counties Office of Emergency Services to respond in a disaster. Our 211 database has up to-date information on 2,500 resources for local residents, and is accessible free of charge in multiple languages. We also publish a parenting guide of essential services in both English and Spanish.

Other InformationThe Crisis Center is governed by a community volunteer Board of Directors. A staff of approximately 24 people, assisted by 100 plus volunteers, provides mental health services 24 hours a day, 365 days a year. Our operating budget is $2.5 million (95% for direct services and 5% for administration and fundraising). About 44% of our funding comes from private sources (individuals, businesses, foundations, civic clubs, religious groups, and proceeds from Leftovers Thrift Shop - a 501(c)(3) organization that supports the Crisis Center). The remaining 56% comes from government contracts and grants. We own our 7,000 square-foot facility in Walnut Creek.