Franciscan Outreach

Case management: case managers conduct initial assessments to understand the needs of guests. Then they provide guidance to help guests address the challenges they face. Case managers help guests gain stability, prepare for housing, and transition into permanent housing. They also connect guests to the critical services and resources they need, including: identification documents, social security benefits, veterans' benefits, public aid resources, primary and mental health services, substance use disorder treatment, legal aid, job training programs, employment opportunities, immigration services, housing programs.

Sparc: the shelter placement and resource center (sparc) is a physical access point where individuals experiencing homelessness can receive support with shelter requests, shelter transportation, and essential services 24/7. These services include meals, showers, and temporary sleeping arrangements, based on available space. Sparc can accommodate up to 200 individuals at any given time (160 males and 40 females).sparc serves single adults who are at least 18 years old or older. Families who need shelter assistance should go directly to eharc or wait at sparc for transportation pick up from the salvation army (tsa). Through its emergency services and shelter placement coordination with tsa, sparc staff support individuals and families experiencing homelessness by offering immediate relief and connecting them to shelter, where they can receive case management and additional support to gain permanent housing. With a focus on trauma-informed care and harm reduction, the center aims to reduce harm, provide a safe and welcoming environment, and empower clients to take steps towards stability, dignity, and access to the resources they need to rebuild their lives.