Gulf Coast Center

Intellectual Developmental Disabilities IDD services served 1,539 unique individuals by providing a total of 45,767 services of Service Coordination Respite Services. Community Support Day Habilitation and Nursing services. The service coordination team continues to improve service provision strategies resulting in increased services. This year we implemented a stronger structure to support individuals and families access to service coordination through smaller groups referred to as PODS assigned as back up contacts. This information was provided to individuals families and providers to increase the response time when challenges occur or to provide access to other resources when staff are out for any reason. We also have improved our intake processes to become more automated and accessible electronically. Individuals receiving IDD services through Gulf Coast Center receive more consistent services at a higher volume than in the past ultimately leading to better outcomes and customer satisfaction. Our improved processes for intake have led to a lowered wait time for getting an intake appointment for the eligibility assessment.

Substance Use Disorder SUD services provided 12,682 services to 869 unique individuals. Services include group and individual outpatient services as well as residential inpatient services. Our SUD outpatient services have increased our locations to 20 youth school satellites serving 13 school districts. SUD began 2 Spanish Speaking groups as well as began groups in county jails. Began weekly Peer Support meetings to allow opportunity to build external support systems to avoid returning to jail and finding better ways to manage their lives. Began building youth prevention programs. Continue efforts to serve the greater number of youth and families adults and community partners by further expanding ISD collaborations Increase outreach of the Texas Targeted Opioid Response Build Peer-led advisory councils and develop and implement monthly community events promoting activities as an alternate to drug and alcohol use.

Other Program expenses: including VOCA crisis response service Hurricane Response service Covid 19 Response Recovery service etc.