Human Services Campus Inc

The organizations thirteen-acre key campus at 12th avenue and madison in downtwon phoeniex provides an area for its clients to receive services from the organization and its partners. The campus grounds and facilities require regular upkeep, repairs and maintenance in order to offer healthy and safe access to services. The organization operates a mail room under a contract with the united states postal service. It is designated for people experiencing homelessness. Having an actual street address is a significant and crucial benefit in helping clients obtain employment and housing.

Clients that are ready for a housing match and do not have a case manager are assigned a keys to change navigator. The navigator provides case management and housing services. They assist each client with navigating the various services provided by the organization and its partners as well as assisting clients with acquiring affordable housing. Keys to change provided programmatic services in partnership with maricopa county in fy2024 at a hotel (52 rooms) that was used for bridge housing. Bridge housing offers non-congregate short-term shelter for individuals moving out of homelessness and in to permanent housing. Keys to changes manages a program for homeless prevention that covers expense typically not included in mainstream eviction prevention programs. The funding is available across maricopa county through the partnership network of single adult and family services providers.

The brian garcia welcome center (welcome center) is the front door to the key campus. The welcome center provides each client with diversion, assessment, resources, housing and service referrals with the primary goal of resolving homelessness through a client-centered approach. As the continuum of care approved lead for single adult coordinated entry, keys to change manages a network of access points, like the welcome center, across maricopa county (40+ sites) ensuring that the assessment tool is utilized, data is entered reliably, and people are referred to supportive housing appropriately. The organization is responsible for ensuring high quality intake and assessment across this network. The organization manages the county wide by-name lists, holds weekly case conferencing sessions and refers clients to housing programs.

Respiro shelter provides respite and shelter for people experiencing homelessness, aiming to improve the clients overall well-being as keys to change helps them secure permanent housing. The 6,300 square-foot, 95-bed respiro shelter opened its doors in march 2022. Individuals are allowed to stay in the shelter 24/7, with their service animals; onsite storage is provided. Staff are available 24 hours per day to ensure safety and to continue working with clients on housing plans.