International African American Museum

Museum operations manages revenue-generating departments, including the caf, retail, and event rentals, contributing to the museum's financial stability. This division also oversees visitor services, which manages the visitor experience inclusive of ticket sales. Additionally, museum operations is responsible for it management, ensuring the technological infrastructure supports all museum activities.

The facility operations activities of the museum manage facilities, gardens, security, and technology infrastructure. This division ensures the maintenance and functionality of museum properties, implements security measures (including personnel and security technology), and oversees capital projects for facility improvements and maintenance.