Leadingage Washington

Retrospective rating member services - operation of workers' compensation retrospective rating program to include developing safety programs and procedures; educating members on safe work practices, training employees and management teams in safety and claims procedures; development of approved light duty job descriptions; claims management; and administration of retrospective refunds.

Information resource services - includes disseminating information on payment issues and methods, billing and other fiscal policy areas; research, review, analyze and track legislation and regulations; educating members on development of operational policies and procedures.