Montgomery County Mh-Mr Emergency Service

Crisis Intervention: State licensed 24/7 crisis intervention services offering referral, short-term counseling and psychiatric evaluations to individuals experiencing a behavioral health crisis or potentially life threatening psychiatric emergency. 24/7 assistance to police, physicians, family members and others seeking emergency psychiatric assessment and care for individuals who are at risk to themselves or others. Trained crisis intervention specialists and board-certified psychiatrist on site at all times. MCES's Crisis Department was cited in a state-wide review of crisis centers as an example of a centralized, fully-integrated crisis center with a wide range of essential crisis intervention services. MCES trains all staff with patient-contact in the newest techniques for proactively averting adverse situations. - Highlight: The MCES Crisis Hotline had over 6000 service contacts with individuals and families experiencing a behavioral health crisis. - Highlight: The MCES Crisis Department is part of the National Suicide Prevention Lifeline Network and responds to calls from southeast Pennsylvania area codes 24/7.

Crisis Residential Program (CRP): The CRP, known as Carol's Place, is an 8-bed, short-term care facility available 24/7, which provides brief residential treatment for adults who are at risk of an acute psychiatric crisis. It reduces the risk of hospitalization by assisting individuals in crisis in developing a plan and a support network to avoid crises in the future. The CRP serves individuals at risk of unnecessary psychiatric hospitalization; those in need of separation from a stressful environment to achieve psychiatric stability; and those who need assistance to establish and/or maintain community supports. All admissions are voluntary and those served must be capable of self-care and be in good health. The CRP is state-licensed and accredited by The Joint Commission. The MCES CRP program strives to provide the most home-like setting possible and practical for its services. An example is a vegetable garden that is tended by residents and provides both recreation and fresh produce over the summer months. - Highlight: The MCES Crisis Residential Program had over 300 admissions of individuals who could avert a serious crisis or hospitalization with a brief stay. - Highlight: The MCES CRP includes a Certified Peer Support Specialist on its staff to offer peer counseling to clients during their stay. - Highlight: The MCES CRP also enables individuals transitioning from inpatient psychiatric care to the community by providing a care setting to promote recovery and self-care.