Palmetto Goodwill Services

Palmetto goodwill services renewed three 5-year contracts in 2024 with a total value of $2.4 million; one mailroom, one janitorial and one grounds maintenance contract. The mailroom service contract has been in place since 2017. The janitorial contract has been in place since 2021. The grounds maintenance contract has been in place since 2018. These three contracts give the opportunity for 11 people to have gainful employment.

Palmetto goodwill services (goodwill) receives several different ratings and certifications from widely known systems and organizations. During the fall of 2024, goodwill switched to a new quality control system called vector and improved their quality assurance system program for all contract sites. These improvements have led and will continue to lead to higher cpars (contractor performance assessment reporting system) ratings. Goodwill received 4 satisfactory and 4 very good ratings under cpars since making those improvements. Cpars is a u.s. Government system that collects and reports on the performance of federal contractors across different categories, such as quality, schedule, cost control, management, and regulatory compliance. Cpars ratings range from exceptional to unsatisfactory. Palmetto goodwill services has a requirement at their largest full food service contract to have members of management and supervisors be servsafe certified. Goodwill has four team members instructor/proctor certified to teach servsafe and to proctor the exam. In 2024, goodwill servsafe certified a total of 32 team members.