Patient Advocate Foundation Inc

Non-profit service agreementsin 2009, the foundation entered into a transparent service administration agreement with a national nonprofit organization. The foundation has been engaged to provide full service, transparent administration services to qualified patients that enter their co-pay assistance and patient financial aid programs. The foundation continued to provide this contractual service during 2024 and 2023. The foundation administered services to 70,982 and 69,619 patients in 2024 and 2023, respectively, through this service agreement.

Case management servicesfor 28 years, the foundation has provided case management interventions for critically or chronically ill patients across the nation. Our mission is to help patients connect with and maintain access to prescribed healthcare services and medications, navigate insurance barriers, find resources to support cost-of-living expenses during treatment, evaluate and sustain health insurance coverage, and manage or reduce out-of-pocket medical and living expenses.paf's professional case management services are offered at no cost to patients and their families. We collaborate closely with patients, their loved ones, and their care teams, often taking the lead in resolving complex healthcare access and affordability challenges. In fy23/24, the foundation's case management staff directly assisted or advocated for 14,028 individuals, collectively living with 635 unique diseases. On average, each case involved 30 contacts with relevant stakeholders to achieve resolution, totaling 425,825 unique interactions. The average contacts per case increased 20% over fy23/24. This effort resulted in an average debt relief or patient savings of $1,294 per case.in addition to these services, paf distributed 2,542 educational publications to patients and those seeking information. The foundation operates a diverse portfolio of 27 unique case management programs, each designed to support patients in their healthcare journeys, working to resolve access and affordability issues that, if not addressed, impact care and health outcomes.