Sound

Residential care servicesresidential care services are provided at two long-term rehabilitation facilities: keystone hall (64 beds), and stillwater (16 beds), and one enhanced services facility: parks place (16 beds). These facilities provide an intensive service environment and are characterized by complex licensing and eligibility requirements. The residential rehabilitation design enables mentally ill adults to live in a safe, therapeutic community residence, with integrated treatment goals and activities. Most residents come from more restrictive care environments, such as western state hospital, via the placement services of the hospital liaison.

Housing support servicesthis diverse set of programs supports clients with varying types and levels of clinical needs in finding and/or maintaining stable housing for themselves and their families. The largest is supportive services for veterans families, which serves veterans experiencing homelessness by providing access to shelter, transitional housing, housing search assistance, and financial assistance for housing and related expenses. The willows, a residential complex with 15 separate dwelling units, provides an environment for mothers who have recently completed inpatient substance use treatment to be reunited with their children and be clinically supported in stabilizing their recovery as well as finding permanent housing. Other programs support individuals in maintaining their housing through therapeutic and case management support, and provide clients with clinical services combined with supportive housing.

Intellectual and developmental disabilities servicesthese programs provide a wide range of services to adults and youth with intellectual and developmental disabilities and mental health/co-occurring diagnoses. Idd's overall goal is to help clients live safely and as independently as possible in their respective communities. The program emphasizes strategies that help clients use the assistance and resources available to them including friends, family and their own natural support system in order to meet their needs. Idd services include group and individual therapy, family and couples counseling, clinical case management to assist with residential and other case management issues, medication management and psychiatric services, nursing services, health care supporter and crisis intervention services.

Forensic servicesthese services are designed in partnership with the federal, state, county and local departments of corrections, city jails and courts to provide transition and re-entry programs. Sound has provided a coordinated approach with the criminal justice system and community since the mid 1990's that allows a consistent, seamless set of interventions to assist the client with discharge planning, re-entry services and stabilization to support reduced recidivism. Services include fully integrated mental health, substance use, vocational programming and housing support.

Crisis servicescrisis services includes 24-hour, 7-day telephonic crisis care as well as law enforcement co-responder programs partnering with first responders in two municipalities. This program expanded in 2024 to add mobile rapid response crisis teams which are deployed 24/7 to serve all of king county outside of the city of seattle and vashon island. Mobile rapid response crisis teams were launched in fall of 2024 and will reach full capacity during 2025.