St Augustine Manor

Medicare-Certified Hospice: Community hospice services extending beyond Cuyahoga County into Lorain, Medina, Summit, Geauga and Lake Counties, as well as a recently remodeled 30 bed inpatient facility with mostly private rooms. With an average daily census of over 93 patients, Holy Family Home/Hospice served over 575 patients in 2024 ranging in age from 34 to 107 and provided over $1 million of free charity care. Holy Family Home has expanded its services to provide palliative care to the community through Holy Family Home Health Care. Holy Family Hospice systematically scores well on patient and family satisfaction surveys, as 96.1% of families who have used our services would recommend Holy Family Hospice to their friends and relatives.

Assisted Living Facility: St. Augustine Towers is a licensed residential care facility with 100 apartments, daily Mass in our chapel on site, and a capacity to serve 110 residents. The Towers focuses on their mission to serve the underserved and downtrodden populations in our communities. The Towers was well below average for the number of citations during a survey conducted by the Ohio Department of Health. St. Augustine Towers consistently scores well on patient and family satisfaction surveys, as 97% of residents who have used our services would recommend St. Augustine Towers to their friends and relatives. The Towers had a perfect survey in November 2024 conducted by Western Reserve Area on Aging. The Towers has been a part of the Medicaid Assisted Living waiver program through WRAAA since 2007. We served an average of 66 residents a month under this program which allows a qualified AL waiver recipient to receive rent subsidies affording them an apartment and all offered amenities. The Towers also serves persons with a VA benefit earned during armed conflict for which the veteran or the spouse receives a monthly stipend that is used for rent. The Towers is contracted with the PACE program, a Medicaid waiver program that also subsidizes qualified AL waiver recipients to afford monthly rent and provides physician services and medical care allowing residents to age in place. Our 2024 occupancy of 93.3% is well above both national and state averages demonstrating our consistently high resident/family satisfaction evidencing a successful post-covid recovery.

Home Health Care Agency and other programs.