Telecom4Good

AI-Assistant for Good. In 2024, we started developing an AI Assistant that will go on our nonprofit clients' websites. This AI Assistant will allow website users to ask questions and quickly find the answers without having to navigate the whole website to find the information they are looking for. This will reduce frustration with website users and allow nonprofits to get their message across to a wider audience and potential donors. This program was still in development phase at the end of 2024.

On-Demand IT Support Program. We know nonprofits have a limited technology budget and the cost of an in-house IT team can be out of reach. Our On-Demand IT Support can meet our clients' needs within their available resources by offering network service monitoring and system management when and where they need it. In addition, we provide consultations regarding NDAA Section 889 compliance to our NGO clients at no cost. In 2024, we donated 635 hours of IT Support and NDAA Section 889 consultations to our nonprofit and NGO clients.

Internet Cooperative Program (formerly Bandwidth Aggregation Program). Through our Internet Cooperative Program, we negotiate the network connection of 2+ nonprofit organizations in a specific region, reducing the cost of internet services by 30-70% for each organization. The more neighboring NGOs that join, the more effective the program is for everyone.