The Council On Aging Of Buncombe County Inc

Community services - care management community services staff assist buncombe county residents with understanding and accessing a variety of services throughout the community. Our staff connect online, over the phone, and in-person via coabc offices or outreach events. We helped clients access 97,123 in caregiver respite funds in buncombe and madison counties, answered over 8,298 information and assistance calls, completed 32 minor home repair projects, and provided heat relief in the form of box fans to clients. We delivered over 11,850 pounds of food to homebound clients and our volunteers provided transportation for more than 120 client appointments.

Senior dining & wellness - - we served over 32,760 meals, including cold meals to take home at thanksgiving. We were able to serve 526 unique individuals. We continued to offer dine-in and curbside pick-up this past year. Participants enjoyed the second all sites picnic celebrating older americans month which was hosted in partnership with the medicare staff team.

Other accomplishments: our organization continues to make great strides to increase private support as well as enhance our infrastructure to expand services, innovate programming outside of traditional government grants, and collaborate with grassrootsorganizations and other nonprofits. We continue to "stand in the gap" of services for older adults in our service area. We continue to be a living wage certified employer through justeconomics and further our efforts for program evaluation, iversity/equity/inclusion/accessibility, a "hub and spoke" model of service, and integrating in cross-sector partnerships that include clinical settings. We completed our recovery from a ransomware incident in fy22 and successfully regained access to our information, began rebuilding our it environment and developed a relationship with epsilon, inc. For staff training, dark web screening, and enhanced security monitoring as well as adding cloud storageand additional network support for the organization. This has caused our it technology expenses to increase as shown on the functional expenses in fy2023.