Utility Consumers Action Network

Consumer education and complaints - with the help of staff, legal interns, and volunteers, ucan provides advocacy andeducation for any consumer calling in for help regarding utility issues. These issues include utility shut-offs, burdensome utility practices, billing and service disputes. Ucan mediates with consumers and their utility providers to restore services and negotiate billing and service disagreements. Ucan educates consumers on proper ways to dispute service issues and avoid disconnection of services. Ucan assists consumers to find appropriate utility providers and learn about ways to lower bills. Ucan maintains a detailed website with information about utility issues, which has an interactive request for assistance form.