CATHOLIC CHARITIES COMMUNITY SERVICES

Community outreach: community outreach services includes a broad array of programs related to case management, eviction prevention, emergency food support, and housing support services. Measurable case management results for the year included: 4,883 individuals served, 1,225 individuals provided financial assistance, 8,960 total individuals provided internal (1,433) and external (8,048) referrals, 973 individuals provided goods. Our case management helpline received 39,581 calls and processed 8,443 total referrals (5,948 internal) and (2,495 external). Measurable emergency food results for the year included: 2,691 provided with assistance applying for snap benefits, 15,611 individuals (unduplicated) distributed food to through directly administered pantries and approximately 17,824 individuals distributed food to through partner pantries, 258,280 lbs. Of food incoming to food hub with 304,188 lbs. Of food outgoing, a total of 5,783,344 meals were served through all programs including special requests and homebound/partner programs. Measurable eviction prevention results for the year included: 6,172 individuals served, 4,489 evictions prevented; 5,028 cases closed with services delivered; 5,211 referrals provided, 4,832 individuals improved/maintained housing status. Measurable housing support results for the year included: 634 households served, 254 improved/maintained housing status; 474 cases closed with service goals achieved.