DENVER ZOOLOGICAL FOUNDATION

Guest experiences: the denver zoo exists to help our community connect with wildlife here and around the world so that we can all be part of the solution to helping species thrive. Our passion and reason for being is to inspire communities to save wildlife for future generations. We achieve this by providing an outstanding guest experience each and every day. The denver zoo monitors and evaluates the guest experience through a mystery shopper program, consistently monitoring online feedback, and extensive guest satisfaction surveys. The denver zoo continues to make a profound impact, creating meaningful experiences for guests, both at the denver zoo and off-site in the community, engaging citizens through impactful animal encounters that inspire a lifelong love of science learning. The denver zoo is a place where guests make local, regional, and international connections, linking people, animals, and nature. The denver zoo connects people with animals, inspiring them to champion the denver zoo's mission to inspire communities to save wildlife for future generations. As an accredited association of zoos and aquariums (aza) institution, the denver zoo is an important resource for the denver metro region to understand wildlife and the need to conserve the places animals live. The denver zoo is also american humane certified, recognizing excellence in animal wellbeing. The denver zoo's guests learn about the important role zoos have as leaders in conservation research. Through up-close experiences, visitors experience a stronger connection to nature, consider their role in environmental problems and conservation action, and see themselves as part of the solution as a result of their visit. The denver zoo inspires communities to save wildlife for futurer generations. Our community connections program ensures equitable access to the zoo and our wildlife conservation programs for all community members. Through this program, the denver zoo ensures at least 25% of annual guests enjoy the zoo and zoo programs for free or significantly reduced fees.