National Health Council Inc

Member Services: The NHC provided information and support to members through policy and advocacy initiatives, legislative/regulatory activities, engaging with health agencies, amplifying patient voices, and technical support through various projects. In 2024, the NHC implemented a new member benefit, NHC Connect, an online, members-only platform, providing critical spaces for our members to discuss issues, share best practices, and collaborate on new projects and initiatives. In response to rapid progress in the development of artificial intelligence (AI) technology, the NHC has created several avenues for guiding AIs use in health care, developed a set of principles on Health AI, elevated the patient voice in discussions of AI policy, and more. The NHC promoted and advanced our Health Equity initiative by conducting listening sessions, translating the Patient Experience Mapping Toolbox (PEMT) into Spanish, and hosting Health Equity Affinity Group meetings and quarterly lunch and learns to share work from NHC partner organizations. Expanded the NHCs reach through social media, publications, and targeted campaigns such as the Trusted Messenger campaign, focused on educating Medicare Part D beneficiaries about new benefits designed to cap out-of-pocket medication costs and spread the costs of medications throughout the calendar year and by launching a new Instagram social media platform. Provided technical support through member projects, including Patient Organization (PO) Standards of Excellence Certification program, Washington Representatives Retreat, and new Summer Meeting, Affinity Group educational webinars and meetings, Annual Revenue and Compensation Surveys, and monthly policy action teams. In addition, the NHC staff participated in panels, task forces, advisory committees, and presentations in collaboration with governmental, business/industry, and other health care sector organizations.