Guiding Eyes For The Blind Inc

Veterinary services - at guiding eyes, we are dedicated to providing excellence in veterinary care. We operate two state-of-the-art veterinary hospitals through our main campus in yorktown heights, new york, and our canine development center in patterson, new york. Our veterinarians, licensed veterinary technicians, and administrative staff care for dogs in the breeding, puppy, and training programs. Our vet care extends to all working guiding eyes dogs through remote communication and referrals, and using our own facilities when proximity allows. Our veterinary team performs routine surgical and dental procedures, x-rays, sonograms, endoscopy, laboratory work, vaccinations, and an array of wellness services. We also work with specialists in ophthalmology, cardiology, neurology, orthopedics, and radiology, many of whom donate services to help provide our dogs with the best care possible.

Residential and graduate services- client experience team is the primary point of contact for applicants, students, and graduates from initial application, through training, ongoing team support, retirement, and re-application. It consists of individuals with diverse backgrounds and significant experience in one or more of the following areas guide dog mobility instruction, guide dog handling, blind and low vision rehab, advocacy, customer success and communication. This team fields phone call, email, sms, written communication and after-hours emergency calls with guiding eyes for the blind's applicants, students and graduates. Client success rates and satisfaction is monitored through automated surveys and other feedback mechanisms managed by the client experience team. Working closely with other departments within the organization to ensure a positive and productive customer experience and that our graduate teams are safe and effective. We strive to ensure that the partnership our clients have with their guide dogs improves their lives in one or more of the following: enhanced mobility, increased confidence, improved social interactions and increased independence.

Enrichment and education

Facilities management

Canine breeding