Heart Of Florida United Way

In 2023-2024, heart of florida united way 211 and crisis services managed grants and fee-for-service contracts, totaling $4.9 million, to provide 2-1-1 information, referral and crisis services via phone, chat, text, email and online database access in the tri-county area of orange, osceola and seminole, florida. Hfuw 211 and crisis services is also contracted to provide services in 11 additional counties in florida, 42 counties in tennessee, as well as serving as the national disaster distress helpline text center and regional 988 suicide & crisis lifeline. Hfuw 211 and crisis services answered 242,307 contacts in fy 2024.

Heart of florida united way serves as the lead agency for ryan white part b/general revenue, a florida department of health-funded program that provides care and support to people living with hiv in orange, osceola, seminole and brevard counties. Additionally, heart of florida united way receives federal funding from orange county government to provide technical assistance for the central florida hiv planning council, a community planning group that makes recommendations to the recipient offices on ryan white part funds, through the management of the planning council support program. The planning council provides prevention and care planning for orange, osceola, seminole, lake and brevard counties.

Heart of florida united way's donor choice program provides donors with an opportunity to direct their gift to specific 501(c)(3) non-profit organizations of personal interest to them. For donors, this program provides the option to donate to their favorite charity. For agencies, not only does united way's fundraising provide access to many venues, it also provides access to unrestricted funding. Unrestricted funding is traditionally the most difficult funding to raise in any community. In 2023-2024, $1.7 million dollars were distributed.