Redlands Community Hospital

Schedule o for hospital's family clinic descriptionan on-going goal of the hospital's family clinics is to provide high-quality, low-cost health care services to people who do not otherwise have access to health care, which may be due to financial, cultural, lifestyle or psychological barriers. Equally important is the desire to provide disease specific patient/family education, with emphasis on promoting health and wellness and the support necessary to promote individualized health care decision making. The redlands and yucaipa family clinics and the community based perinatal services program (material infant health) serve the communities of redlands, loma linda, san bernardino, highland, yucaipa and mentone, supporting the healthy start programs in the redlands unified school district in addition to providing an opportunity for low-income, the uninsured and underinsured to receive primary and preventive care, early medical problem identification, treatment and assistance with the application process and obtaining of eligibility for public assistance programs. Goals and accomplishments in 2024: 1) enhanced primary care services, 2) worked with inland empire health plan (iehp) to promote preventative services through their pay four performance (p4p)program, prop 56 and other programs, 3) provided no-cost seasonal flu vaccinations to the community, 4) expanded awareness of the services provided by the family clinics, 5) supported redlands unified school district by providing employee tb screenings, 6)expanded services to pregnant low-income patients. For fiscal year 2024, redlands and yucaipa family clinics had 11,283 visits and perinatal services had 3,060 visits.

Schedule o for description of services the hospital provides founded in 1904, redlands community hospital is a non-profit, 211-bed healthcare facility located in the east san bernardino valley of southern california. The hospital offers acute healthcare, diagnostic and home healthcare services. As a community hospital, we take pride in our personal care and comprehensive, high quality services. Our community service nurses, emergency department, family clinics, perinatal services program, and several other departments throughout the hospital are involved in offering a variety of community services and charity care. People from throughout our large service area depend on us for 24 hour emergency care, professional healthcare and a variety of community service outreach programs. Additionally, rch in partnership with two local medical groups, contracts with various health plans to provide full-service health care to approximately 50,000 community members on a capitated basis.

Redlands community hospital provideds benefit to the community in a variety of ways. The community case management program addresses the needs for at-risk, underinsured and complex healthcare issues as well as education on disease management and community resources. The purpose of the community case management is to provide high-quality service to people who do not know how to navigate the healthcare system due to financial, cultural, lifestyle, or psychological barriers. An equally important focus is empowering the patient and family with disease specific education emphasizing promotion of health, wellness and the tools necessary to promote individualized health care decision making. This program assists patients with facilitating referrals, securing appointments and providing solid contatcs in additions to assiting the patient/family to navigate through our health care system. These effort resulted in fewer inpatient days and/or emergency room visits for those patients with historically high episodes of admissions/er visits. In fiscal year 2024, 705 homeless patients were assisted by providing clothing, meals and transportation. Pastoral care is provided to patients and staff nedding comfort and support during particularly difficult times. In addition, the hospital provides support in the form of education, infection control, sponsorships of specific community benefit programs and in-kind staff hours for numerous benefit activities during the year.